WhatsApp & SMS CRM for logistics & transport

Keep customers informed at every stage — dispatch, in-transit, delivery — on WhatsApp and SMS, manage enquiries in a pipeline, and collect payments, all from one cockpit.

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In logistics, communication is the service. ZingoorCRM sends shipment and delivery updates on WhatsApp and DLT-compliant SMS, automates proof-of-delivery and OTP messages, and keeps every client enquiry in a pipeline — so your customers always know where their consignment is.

Connect your TMS or WMS via a secured API, group messages by consignment or LR number, and pull grouped delivery reports back into your systems.

Built for logistics

Every shipment, every update, one platform

Delivery status SMS

High-volume, DLT-compliant status alerts with accurate per-segment billing.

Proof of delivery

Send PODs, ETAs and exceptions on WhatsApp where they get read.

Group by consignment

Tag messages with LR/consignment numbers and pull grouped reports via API.

Client pipeline

Track enquiries, quotes and accounts in one connected place.

Collect & reconcile

Payment links on invoices, reconciled into your books.

Actionable reports

Delivered/failed status with plain-language error meanings.

For your TMS/WMS

Integrate once, automate the updates

Your transport or warehouse system sends through ZingoorCRM’s secured API. We meter credits, enforce DLT compliance and deliver — grouped by consignment — so status updates go out automatically and reports stay clean.

  • Secured API with idempotent retries
  • Group by LR / consignment number
  • Pull grouped delivery reports back
For your team

Handle exceptions in one inbox

When a delivery needs a human — a reschedule, an address fix — your team handles it from a shared WhatsApp inbox with full history, so nothing gets lost between shifts.

  • Shared team inbox on one number
  • Immediate or queued delivery
  • Ring-fenced SMS & WhatsApp credits

Scales with your volume: batch-friendly sending, ring-fenced credits and per-segment accuracy keep costs predictable as you grow.

Part of the ecosystem

Explore related modules

SMS & DLT

DLT-compliant bulk & transactional SMS for India.

Learn more

WhatsApp Business

Send, receive & automate on the official WhatsApp Business API.

Learn more

APIs & Integrations

Inbound & outbound APIs, SSO and connectors to your world.

Learn more

Payments

Collect money with gateways provisioned into your account.

Learn more
Questions, answered

Frequently asked questions

It sends shipment, dispatch and delivery updates on WhatsApp and DLT SMS, keeps client enquiries in a pipeline, automates proof-of-delivery and OTP messages, and collects payments — all connected to one customer record.
Yes. Messages can carry your own reference (like a consignment or LR number), so all updates group together in reports and can be pulled into your TMS via API.
Yes. A secured API lets your transport or warehouse system send WhatsApp and SMS through ZingoorCRM, with metering, DLT compliance and delivery reporting handled for you.
Yes. Send high volumes of transactional status SMS, DLT-compliant, with accurate per-segment billing and ring-fenced credits.
Yes. Every message shows sent, delivered or failed, with plain-language error meanings so your team can act without guesswork.

Keep every shipment’s customer in the loop

A guided demo and a price built for exactly what you need — no free trial, no guesswork.

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