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WhatsApp Business API, done right for India

Reach customers where they already are. Send notifications, OTPs, quotes and campaigns on the official WhatsApp Business API — with a shared team inbox, automation, delivery reports and pay-per-message credits, all inside your cockpit.

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Why WhatsApp with Zingoor

The official API, made simple

Official & verified

A genuine WhatsApp Business number and approved templates — not a grey-market gateway. Eligible for the green tick.

One number, one inbox

The number that powers your API also powers a shared team inbox. Customers reply; your team answers in one place.

Templates & automation

Send approved templates for OTPs, alerts and offers — and automate the repetitive replies.

Pay per message

Simple wallet credits. Country-wise, category-wise rates resolved automatically. No surprise vendor bills.

Delivery reports

See what was sent, delivered, read or failed — with plain-language error meanings you can share with customers.

Compliant by default

Opt-outs respected, message bodies stored only when you choose, and strict privacy between accounts.

Two-way messaging

A shared team inbox on the same WhatsApp number

Your API sends and your customers’ replies live together. Your team picks up conversations from one screen, sees the full history, and never steps on each other — with tenant privacy that never leaks between accounts.

Shared inbox for the whole team
Full conversation history against the customer record
Per-account media folders you can wipe in one click

Send from anywhere

Fire messages from our panel, or straight from your software

Use the ZingoorCRM panel for campaigns and support, or call our secured API from your own app. Either way, we meter credits, enforce compliance and keep you vendor-agnostic — so you never lose control if the underlying provider changes.

Simple, secured send API with idempotency
Immediate or queued delivery, your choice
Group related messages by your own reference (e.g. Trip ID)

How it works

Up and running fast

Get your number

We help you register a WhatsApp Business number and verify your business with Meta.

Approve templates

Author your OTP, alert and offer templates; we submit them for approval.

Connect

Use the panel or plug in your software via our API — one integration, vendor-agnostic.

Send & track

Top up credits, send, and watch delivery reports update in real time.

Built for India: country-wise pricing, respect for opt-outs, and plain-language error codes so you spend less time explaining failed messages. If no rate is defined for a destination, the message is safely held rather than sent at an unknown cost.

Better together

Works well with

SMS & DLT

DLT-compliant bulk & transactional SMS for India.

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Sales CRM & Work

Leads, pipeline, tasks and projects — the core cockpit.

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Sovereign AI

AI that runs on our own servers in India. Your data stays home.

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APIs & Integrations

Inbound & outbound APIs, SSO and connectors to your world.

Learn more

Questions, answered

WhatsApp Business FAQs

It is the official way for a business to send and receive WhatsApp messages at scale — through software instead of a phone. ZingoorCRM connects you to it, handles approvals, and gives you an inbox and automation on top.

Yes — WhatsApp templates and your business number are approved through Meta. ZingoorCRM guides you through registration and template approval so you are compliant from day one.

Per message, using credits in your wallet. Rates follow WhatsApp categories (utility, authentication, marketing) and the recipient country, resolved automatically. You always see your balance and delivery reports.

Yes. The same number used for the API also powers a shared team inbox, so replies land in one place with rock-solid privacy between accounts.

Yes. Opt-outs are respected per account, and we keep delivery reports and error-code meanings so you can explain any failed message without guesswork.

Yes. A simple, secured API lets your CRM or app send through ZingoorCRM, while we handle metering, compliance and vendor choice behind the scenes.

Ready to see WhatsApp Business live?

Get a guided demo and a price for exactly the modules you switch on.

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