CRM & WhatsApp for travel agencies & cab operators

Confirm bookings on WhatsApp, send trip OTPs and driver alerts by SMS, manage every enquiry in a pipeline and collect payments — all from one cockpit, built for Indian travel and fleet businesses.

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Travel and cab businesses live on fast, reliable communication — booking confirmations, itineraries, driver assignments, OTPs and payment links. ZingoorCRM brings WhatsApp, SMS, your enquiry pipeline and payments together, so nothing falls through the cracks between call, trip and invoice.

Your booking or dispatch software can send through our secured API, grouped by Trip ID, while we handle DLT compliance, metering and delivery reports.

Built for travel & fleets

From enquiry to trip to payment

Booking confirmations

Send itineraries and confirmations on WhatsApp, where customers actually read them.

Trip OTPs & alerts

DLT-compliant SMS for OTPs, driver assignment and pickup reminders.

Enquiry pipeline

Every call and lead in one place, so no booking is forgotten.

Group by Trip ID

Tag messages with your own Trip ID and pull grouped reports into your software.

Collect payments

Attach payment links to quotes and confirmations, then reconcile automatically.

Delivery reports

Know exactly what was delivered — with error meanings you can act on.

For dispatch software

Your system sends; we handle the hard parts

Plug your booking or dispatch platform into ZingoorCRM once. We authenticate, meter credits, enforce DLT compliance and deliver — grouped by Trip ID — so your team sees clean, per-trip reports without extra work.

  • Secured API for WhatsApp & SMS
  • Group updates by Trip ID / your reference
  • Pull grouped delivery reports back via API
For your team

One inbox for every traveller

Handle enquiries and replies from a shared WhatsApp inbox, with the full history against each customer — so any team member can pick up a conversation and close the booking.

  • Shared team inbox on one number
  • Full history per customer
  • Immediate or queued delivery for time-sensitive OTPs

Made for real operations: country-wise pricing, ring-fenced credits, and Trip-ID grouping mean your reporting matches how you actually run trips.

Part of the ecosystem

Explore related modules

WhatsApp Business

Send, receive & automate on the official WhatsApp Business API.

Learn more

SMS & DLT

DLT-compliant bulk & transactional SMS for India.

Learn more

Sales CRM & Work

Leads, pipeline, tasks and projects — the core cockpit.

Learn more

Payments

Collect money with gateways provisioned into your account.

Learn more
Questions, answered

Frequently asked questions

It confirms bookings and shares itineraries on WhatsApp, sends trip OTPs and driver-assignment alerts by DLT SMS, keeps every enquiry in a pipeline, and collects payments — all tied to one customer record.
Yes. Messages can carry your own reference (like a Trip ID), so all updates for a trip are grouped together in delivery reports and can be pulled back into your own software via API.
Yes. A secured API lets your booking or dispatch system send through ZingoorCRM, while we handle metering, DLT compliance and delivery reporting — and keep you vendor-agnostic.
Yes. We map your DLT headers and approved templates so transactional trip SMS are compliant and deliverable across India.
Yes. Choose immediate or queued delivery, top up ring-fenced credits, and track everything with delivery reports and plain-language error meanings.

Run your travel business from one cockpit

A guided demo and a price built for exactly what you need — no free trial, no guesswork.

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